MUST is the independent Manchester United supporters trust. We are dedicated to securing meaningful permanent ownership of MUFC for supporters.

MUST end of season report 2015/16

04 08 2016

MUST has today published its end-of-season report covering away ticketing and safety issues for 2015-16.

Throughout the season, our committee member Dale Haslam, along with several other M.U.S.T colleagues, worked with United, other clubs, police and various other authorities to campaign for the highest number of tickets possible for United fans attending away games.

In publishing this report, we hope fans will get an insight into the work that goes on behind the scenes and the approach that clubs and authorities take towards United fans.

This work will continue throughout the upcoming season and we welcome your feedback on the report. You can add comments to this post.

You can download the report here: http://bit.ly/MUSTeosreport2016

Read the rest of this entry »

No Comments »

Vocal Section Trialled for Community Shield

30 06 2016

After the FA Cup Final many fans voiced opinions about the poor atmosphere in the United sections and the contrast with the vocal section created by the Crystal Palace fans behind the goal at their end of the ground. In response M.U.S.T representatives were amongst those who supported a fan led initiative to encourage vocal fans to come together and create more of an atmosphere at Wembley for the Community Shield. The request has been accepted by United to trial an area behind the goal. Those wishing to participate in this vocal section will be able to select that option when they make their application. We would like to thank the club for their cooperation and swift response to act upon this request & also consulting the range of fans including members of the Fans Forum and others who have been involved in the discussions.

Read the rest of this entry »

No Comments »

More information coming out of Newham Council SAG re MUFC allocations at West Ham

19 05 2016

Via MUST Committee Member Dale Haslam (@redsawaynew)

More documentation came through today relating to the comical dealings at Newham Council and West Ham over MUFC ticket allocations.

Of interest is that Sheila Roberts takes it upon herself to represent West Ham's safety advisory group, despite not being chairwoman.

She's the enforcement manager, but, officially, it gives her no right to comment in an official capacity about SAG matters.

However, Roberts wrote to the Met Police expressing "concern given the previous behaviour of MUFC supporters at recent games."

Another SAG document alleges our fans arrived late at Sunderland and verbally abused stewards. Sunderland head of safety has no knowledge.

The SAG never adequately explained what this 'previous behaviour' was. And Roberts's efforts to dock us tickets got even more desperate.

She claimed fans were more likely to misbehave at the FA Cup match as the threat of a banning order was empty due to Upton Park closing.

It's concerning that a council worker who insists on sticking her nose into football matters has such a poor knowledge of banning orders.

Not only did we still have to play them in the league, banning orders can apply at multiple grounds and for years. What utter nonsense.

Much more to come on this one. Will hopefully result in a major overhaul of Newham Council's lousy practices related to allocation setting.

Just a reminder of the background. Before the FA Cup game, the SAG met and everyone agreed 5.5k was fair, yet it mysteriously fell to 4,900.

Vague reference was given to bad behaviour at recent games with no evidence. SAG chairman Nick Bracken has been silent on the issue.

The league game allocation - cut by 1k - was set based on reds' behaviour in the cup game - completely inconsistent to normal practice.

League game allocation should have been determined by last season's league game. Police report had no concerns about MUFC fans last year.

 

Marcus Rashford signed and framed No. 39 shirts

Available here: http://bit.ly/Rashford39

Marcus Rashford signed shirts

Read the rest of this entry »

No Comments »

Abandoned Bournemouth match - refunds

17 05 2016

Firstly we applaud the club's decision to refund all tickets for the abandoned game although we understand this does not apply to executive club members which is especially unfair on those who cannot attend the rearranged game tonight.

We are also asking the club to recognise case by case requests for travel costs incurred by fans and suggest supporters adversely affected should contact the club on this. Clearly this particularly impacts on those who cannot attend the rearranged fixture and those who have had to reschedule flights and extend hotels or indeed repeat their entire journey.


2016 FA Cup Final T-Shirts

Available here: http://bit.ly/FACup2016Tshirt

2016 FA Cup Final T-shirts

Read the rest of this entry »

No Comments »

FA Cup Final tickets - MUST lobbied for loyal fans to be rewarded

17 05 2016

Of course it is true that with huge excess demand over supply you are never going to be able to provide a ticket to everyone who wants to go but MUST has been working all out lobbying so that, as far as is possible, loyalty is fairly rewarded.

- MUST fully supports the principle of as many tickets as possible going to the most loyal fans

- We were instrumental in pressuring the club to ensure all ST holders on 10 credits had a ticket

- We don't believe all on 10 credits would have received a ticket in the second ballot without our intervention and pressure which led to the club freeing up considerable numbers of tickets for that second ballot compared to their original plans

- We have continued liaising with the club about the several hundred ST holders on 10 credits who did not get a ticket due to making their application along with people on fewer than 10 credits; they now have the option to split their original applications and be first in line for expected returned tickets. Anyone in this situation should contact the ticket office


Marcus Rashford signed and framed No. 39 shirts

Available here: http://bit.ly/Rashford39

Marcus Rashford signed shirts

Read the rest of this entry »

No Comments »